Privacy Policy

When you use our services, we at BathGold are committed to protecting your privacy. To do this, we have a privacy policy that describes how we process and protect your personal data. Please visit our website for updates to this privacy statement.

When you register for an account on our website, log in, make a purchase and/or log out, we collect information about you. Your name, email address, phone number and shipping address are among the data collected.

In addition, your computer and browser automatically provide us with information that we receive and store, such as your IP address, details of your software and hardware, and the page you requested to load.

We may use any information you provide to:

We customize your experience to meet your individual needs

to improve our website

to improve your customer service and support needs

to contact you by email or phone

to create and manage your personal account on our site

to process your orders through our online services

to send you text messages with notifications about the status of your order

to contact you in case of problems with your order

to respond to your inquiries and inform you about new or changed products

to send you offers for marketing purposes, such as newsletters and catalogues

to manage your account, if technical intervention is needed

to conduct analytics to provide you with relevant offers for marketing purposes and information

to verify that you are of legal age to shop online

to send you survey cards to enable you to influence our offers and services

to test and improve our service delivery systems

to prevent cases of abuse or misuse of our services

Your data will be stored for as long as necessary to achieve the aforementioned purposes or as required by law. Your personal data will then be removed.

The data collected through this website belongs only to us. Except in the usual cases where it is necessary to fulfill a request and/or transaction, such as placing an order, your personal information will not be sold, exchanged, transferred or provided to third parties for any purpose without your express consent .

Your personal information is never traded, sold or otherwise transferred to unrelated third parties. This does not include trusted third parties who help us operate our business or the website, as long as both parties agree to keep this information confidential.

We believe it is important to share information when it is necessary to investigate, stop or take action against illegal activity, when fraud is suspected, when there may be a threat to someone’s physical safety, when someone violates our terms of use, or when this is required by law.

On the other hand, non-personal information may be provided to third parties for marketing, advertising and other purposes.

We use a number of security measures to protect your personal information. We protect sensitive user data sent online by using state-of-the-art encryption techniques. Access to personal information is limited to staff members who need it to perform a specific task (eg preparing accounts or providing customer service).

Personal information is stored on computers and servers that are located in a secure environment.

Yes. Cookies make it easier for us to use the site and recognize returning visitors. In addition, by tracking and focusing on the user’s interests, our cookies improve the user experience. However, the use of cookies on our site is in no way linked to any personally identifiable data.

A cookie is a small text file that websites store on your computer or mobile device and use to identify you when you return. Cookies are used by BathGold to improve and streamline your experience. Cookies are not used by us to save personal data or to share data with external parties.

There are two types of cookies: permanent and transient (session cookies). Persistent cookies are stored as a file on your computer or mobile device for a maximum of 12 months. Temporarily stored session cookies disappear when the browser session ends. If you select “Remember me” while signing in, we